Lloyd — ac complaint

Address:	Thane, Maharashtra, 400605
Website:	www.mylloyd.com

Hello everyone i am javed sayyed my dad is the customer of lloyd we had purchased 2 new air conditioners 8 months back form jain traders in thane. After 3 months we started facing problem with 1 air conditioner it wasn't giving us proper cooling we spoked to many operation people from lloyd, but all of them was helpless and didn't helped us with proper solution after every 1 week they send a new technical person to solve the issue and every time the person gives us new issue like motor is faulty, need to change the gas in compressor cylinder, or else entire compressor has to be replaced. I spoke to mr. Shivnath lohar from bhandup office every now and then he just say i'll send someone and then after i came in contact with mr. Shahnawaz shaikh from kalwa office he send one technical guy who checked and informed shahnawaz and he says that we have to change the motor to solve the problem then he brought the motor which was not compatible with our air conditioner so shahnawaz asked for few days and took 8-10 days to get another motor and still the second motor again same issue not compatible. It's been 5months since we are facing problem which has not been solved yet, and today when i called shahnawaz he says what we can do company is not sending the correct motor inspite of sending photo of barcode on the motor which is in our ac still he gets the wrong motor, from last two weeks he is giving any reason. Now he need more time to get one single motor from lloyd company.