Address: | New Delhi, Delhi, 110093 | Website: | www.consumercomplaints.in |
I bought Lloyd AC 1.5 ton on 17 march.As it wasn't cooling well I lodge a complaint against it on 18 april and lloyd text me with a number to call if it takes more than 24 hours to resolve.When I call at the number he said sir sham ko kra dunga then he said kl kra dunga, I called escalation matrix 1 avinash on 19 April he said sir aj krata hu but they didn't now on 20 I called all, 2nd escalation matrix mailed noddle officer and they said same ki sir aj pakka ho jayega but they again didn't
I called them around 5 times on 20 April.My product is under warranty .Also they are saying if there will small problem we resolve it on spot but if problem is big they will take 5 more days
When buying the AC Lloyd they said service will be provided within 24 hours
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