| Address: | ansar pk, puzhankaraillath house, p o chalingad, 680681 |
Banshad P Ansar
Wed, May 4, 4:39 PM (5 days ago)
to perfectservice, customercare
Dear team,
Since 70 days completed i have requested for ac service and your technical team is visted more than 20 times and failed to fix the issue. Even initially 2 weeks theytoo my AC to garage and replace the condenser and without checking brought it back and complaint is not solved. After several follow up they found its board problem and replace the board and complaint not yet fixed. Before 1 month they make another finding its due to compressor issue and will be replaced soon and till this day no body knows when it will be available. Your team only have enough escuses in stock noting else. LLyd branch manager from irinjalakuda thrissur district kerala informed they will replace with new ac for payment of inr 13750. Why should i pay the amount for your negligence. I paid for the ac and its under warranty. Totally their product and technical team is utter failure. Stay away from lloyd scrap products intead of this choose good brand like lg samsung etc.
On what base lloyd provides warraty if not able to provide.
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