| Address: | New Delhi, Delhi, 110019 | | Website: | www.mylloyd.com |
I have a 50inch LLOYD tv, which I had bought on October, 2014. Warranty has expired. On 17th August, 2016 TV screen has gone all black. The green on/off light comes on, but no picture appears. I complaint on Lloyd customer care and they send thier technician on 22nd August, 2016. One of them is Sandeep Dwibedi and another man named Bulu who is a local guy, they took the TV to service centre which is on dhenkanal. Later they came with the TV, which was then working and charged RS.17000 for the repair. I asked for the bill and the man BULU told yes I will give it the next day, as a local guy I trusted him and gave them Rs.17000. But after 5 hours, TV had the same problem. I called both Bulu and Sandeep Dwibedi, they both replied we are not your servants we cannot go to your home daily to fix problem. They both don't know manner. Later I complaint to Customer Care of LLOYD and they said we will look over the matter, BUT TILL NOW NO ONE HAS COME TO FIX THE PROBLEM. I feel cheated. SO I WANT RS.17000 + COMPENSATION of Rs.50000
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