[Resolved] Bajaj Finance Limited — Bad customer service | |||
Dear all, I have taken a 2 wheeler loan with bajaj finance & all the emi's are cleared in good manner, except one emi due to some my bank's account issue. "I have called & clearly informed them to not submit ecs or cheque for clearance due to account issue. Told them to come & collect the money." But, irrespectively they submitted the same & made to make the bounch charges. Also, they have not informed me that i need to make late payment charges. This happened in july 2012 & after 8 months clearing all emi's i asked for the NOC. That time they are telling me that i have Rs.150 balance. I Have paid around 70K for the bike. if they have informed me before i would have made the payment before itself. When i was looking for the clarity i had Very very bad experience with call center. I don't find what is the mistake from my end. Even though i told them clearly that i will make the payment & they gave me very hard time. I DECIDED IN FUTURE SHOULD NOT CHOOSE BAJAJ FINANACE FOR LOAN. L2WCHE01207017 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
I had borrowed a Consumer loan from Bajaj Finance for purchasing a LG:- Microwave, Washing machine & Air Conditioner during Jan, 2008. The part payment was made by me at shop and for balance amount ie: loan, my 8 EMIs were fixed @Rs:3209.00 per month. I had made full payment thr'u aforesaid 8 EMIs ( 1 cheque was, however, bounced in July for which, I had given cash payment in same month). It was after a year or so, when, I have been receiving several calls from their collection centres from time to time that still, I have to pay many thousand rupees to Bajaj Finance and more, surrisingly, the lady calls does not tell any detail of such outstandings. I am nt worried for such useless phone calls but, really interested to know the reason why I am getting being asked for the payments. There is certainly a big default in system. I would request all those who read this column not to deal with this non-sense type of company which is not at all dependable. The company has not so far issued any NOC nor, have bothered to write any letter to me if in their opinion, I was supposed to pay any money...BEWARE OF TAKING ANY LOAN FROM BAJAJ FINANCE. Iwill be grateful if any lawyer can help me to deal with this company.
Ajay Bhatnagar (Mob:[protected])
Ajay Bhatnagar (Mob:[protected])
Dear Customer,
For queries related to auto loans, please call[protected] or you can write to – [protected]@bajajauto.co.in
With regards,
weCare
Bajaj Finserv Lending
For queries related to auto loans, please call[protected] or you can write to – [protected]@bajajauto.co.in
With regards,
weCare
Bajaj Finserv Lending
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+91 20 3040 5261
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Bajaj Finance — Very Bad Service
This is regard to the loan, but the company was incapable enough to even process the loan to my bank but was doing so to another bank where the cheque was bouncing, but the company blamed me for allowing the cheques to bounce,The company now wants me to pay the charges for the cheque being bounced so people its better to pay the interest and buy stuff on your credit card than to go to people who dont even know how to credit the right account.