No 1 company for Worst service from Local Ramu when we had problem with our washing machine, no proper support and first visit is always quick so that they can take money from customer. Definately issue will not be solved since all so called technicians are ill-equipped to solve issue and goes absconding for days together for a vacation saying emergency.
Worst part is verdor said below words even on conference call with senior manager of Localramu and he supported each and every words. Only then I realised they are all working together in this scam.
1. Vendor/technician refuses to give Invoice saying electronic components doesnt come with Invoice - supported by manager of localramu.
2. Vendor/technician says you should always contact us before compalining to customer service even when he doesnt respond for many days- supported by manager of localramu.
3. Vendor/technician arrogantly says get washing machine to their office in auto and they will get it repaired(this shows they are scamsters) they only visit home to take money and put some parts with no MRP and take money, since they dont know how to repair - supported by manager of localramu.
4. Vendor/technician says there are many customers who will call for 3-4 days only then they will pickup call(this shows what respect they have for customers) - supported by manager of localramu.
5. Both manager and technician says with your just one complaint will not affect us you can even complain in consumer forum we don't care.
Above words shows what respect they have for customers and they only only work till they get money, once money is received customers are treated like servants this is the way techician spoke ordering us saying if we want our washing machine to be repaired bring to service center ourself or else we cannot do any further service. Same words were repeated by the manager, he also said we are No 1 service provider you cant do anything to us.
This is word of caution to everyone who is willing to take service from Local Ramu and hoping that it will be fixed. this is same behaviour most of customer face with Local Ramu. Was this information helpful? |
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