Loop Mobile — Complaint against your customer care executive

Address:

Mumbai City, Maharashtra

My no - [protected] name - minal naik.I
M useing this card from 4 years almost i suddenly got msg from loop
That my 57 rs is being deductive for internet pack.Which i didnt
Activated .
When i talk to your customer care executive imran he said me i
Had activated this service and we had send you msg for this before 3
Days of activation but i didnt recived any msg like this. And also
Shouted ki we will not refund do what you want when i said to connect me
To senior he said senior dont have time to talk to you. Kindly can you
Please explain like this kind of service do you give to your customer.
Better i should disconnect this service and should use a better card with better customer care service .I just want my money back or else i have to take some sevior action against it .
Reply is must your apprisiation is must