[Resolved]  Loop Mobile — Urgent Stoppage Of loop mobile services of my mobile no.[protected]

Address:

Mumbai City, Maharashtra

R/Sir, 04/09/2014 I had already requested for deactivating my service of this mobile no vide my email dtd.06/08/2014 but still the bills are being sent to me for Rs.326/- eventhough I have not made a single call from this number.Even the customer care executive has been apprised of this, who is least bothered to give attention for the same. My call was suspended from 19July 2014, onwards even before I could receive the bill amt. of Rs.1287/- which I had been promptly on receipt of the bill on28/07/2014.At that time itself I had submitted a complaint for the same for stoppage of the services, but still the bills are being sent to me without any reason or explanation for the chgs.of special no. which has been charged in the current bill of August, 2014when my outgoing calls has been totally barred from u, r endfrom July, 2014 onwards.Although I have done the payment of August, 2014promptly vide chq.No.002361 for Rs.326/-drawn on Bank of India, Nerul Branch thru the drop box and the same has been debited from my account, still I have received no confirmation for stoppage of the network services which I have telephonically intimated to the customer care representative Mr.Gauri Shankar-M.NO.[protected] from01/09/2014 who told me would come and meet me personally, right from August onwards with respect to stoppage of the usage of this service, but hasn`t turned up so far nor any another representative turned up to attend to my complaint promptly.I will be forced to move the consumer forum in this regard for unnecessarily harassing me to do the payment of the bills and also enforce them to pay back the refund of the chgs. being levied to me unnecessarily when I have asked for suspension of the services from July, 2014 onwards. I request u, r goodself to Kindly do the stoppage of this service of the M.No.[protected]on my name-Sunanda Ganapathy Iyer, Immediately and stop sending me bills on my address. Kindly give me the complaint docket no so that I can be assured that u have atttended to my complaint.Dont compel me to initiate legal action against you. Yours faithfully, Sunanda Iyer M.No.[protected]