[Resolved]  Loop Mobile — Value added service

Address:Mumbai City, Maharashtra

From my account 100 rupees was been deducted in mid of august and then the service of cricket of activated which was not from my side, and even charges for that was deducted from account & daily charges are also deducted for the same, I have called customer about 15-20 times as asked for the deactivation that they assured me the service is no more active, even I getting the sms that the service is no more active, but still it is continued and I am receiving cricket alerts to stop that I even SMS on 155223 as said on LOOP web page and getting reply of deactivation, still the service is been active, feed-up of this, it is second time happening that the service gets automatically activated & trying to deactivate it doesn't works out
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Aug 14, 2020
Complaint marked as Resolved 
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