Loyalty Solutions & Research / PayBack.in — wrong information provided by t.l #[protected]

Address:	Gurgaon, Haryana, 122016
Website:	www.payback.in

Dear all,

This is inform u to that yesterday i had called your customer care from this number [protected] regrading payback (Payback number-[protected]) apps how to payment through payback via paytm.. However i had talked your executive but she did not given full information about that also disconnected my call why i don't know???
After that i had called again and call taken miss. Monika maybe then called transferred to your team leader miss. Sayida she did not understand my issued regrading 'paytm payment option' also she told me that 'sir i had raised sr[protected] and you will get confirmation mail asap' but still now im not getting any kind of mail or sms registered number of her end,,

After that i had payment through your website and linked to patym optioned

I have detailed explained my issue and dissatisfaction with customer care and particularly asked them to escalate to their higher level to look into it. But they are very reluctant from the beginning and they totally ignore my concern at all. This is the most pathetic customer care at any level.

What the hell man???

Hence, i request u to that actually i've put a complaint about payback system bad service nothing more else totally worst service... Please helpout me how to gets this retaliations offer urgently or i'm requesting to all payback team that please provide any solution for the same issue and escalated this matter to concern department and take action immediately also give my docket number and call 📞 🔙 my number accordingly for the customer service experience and please find this attached which was i had successfully transaction of paytm metro recharge rs.1500 and i'm not getting any kind of payback point nothing more else

Regards,

Sanjoy khatua

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