[Resolved]  L&t Finance — moratorium applied on my loan without my approval

My loan acc no is t[protected] i have not applied for moratorium facility although company automatically applied it on my loan without my approval when i got to know this i have called twice to customer care also mailed to company to remove moratorium on my loan though i haven't get any satisfactory reply and my emi date is postponed with excess compound interest on it
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Aug 6, 2021
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
May 04, 2020
Updated by RushikeshN
Such a pathetic experience telephonic customer care and mail handler both are distinguishing I'm complaining about to remove moratorium and they providing steps to apply for moratorium facility

Verified Support
May 26, 2020
L&T Finance Customer Care's response
Dear Rushikesh,

We've shared your concern with our team. Meanwhile, please share your contact number as well so that our team will connect with you soon.

Regards,
Team L&T Financial Services
 
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