LT Online Store — damaged jk copier paper ream supplied

Address:Gr. 17, Podar Chamber, Store Lane, Near RBI Bank, Fort, CST, Mumbai, Maharashtra 400001, 560092

I ordered one Ream JK copier paper vide order No #[protected] and it was delivered about 10 days ago and on opening the outer cover I was surprised that the paper ream was damaged as if pressed on both top/bottom sides causing wrinkling of the paper sheets. This kind of sheets could not be used for a computer printer as it would cause jamming of the paper. I contacted the LT online shop by e-mails for a replacement also sending a picture. As they did not respond I gave a reminder but to no avail. I think their intention is to make me accept the same as it costed Rs 288 only. Such companies are not trustworthy for online trading as they are interested in treating a consumer respectfully & don't believe in not causing loss to them. Please take any action necessary that could make them replace the item with a good one or refund the money to my bank account from which it was paid
KR Dasharathi
Sr citizen, Ret Jt Dir CPRI bng
+2 photos
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    LT Online Store Phone
    +91 22 6635 6666
    +91 22 6631 5555
    +91 22 2265 5555
    LT Online Store Address
    Gr.17, Podar Chamber, Store Lane, Fort, Mumbai, Maharashtra, India - 400001
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