LTFab — saree of bad quality

The saree ordered was different from what we received and moreover the quality was bad.
The product has been returned to the dealer

Laxminarayan traders fab
46, 47, 1st floor, jay anand ind. Soc-2,
Near kabhutra circel, below dumbhal over brige
Dumbhal surat - 395002
Mobile : [protected], [protected]

We are asking for refund but we are not getting the same.

Order no[protected]

Please help