Dear sir,
I have complained regarding the problem being faced in the luminous invertor. After the complaint was attend it was told that there is some manufacturing defect in the luminous battery due to this the same may be either replaced by new one or else it may be corrected and till then u may be provided the stand by battery as per the company norms, but to our surprise no body as turned up nor the stand by battery has been installed so for in spite of various follow-ups with your berhampur, ganjam, odisha service centre people and the head office persons. Because of this problem in the battery which is still under warranty period we have faced a lot of problems as there is severe power cuts in the our area. Request to please look in to the matter at your best earliest possible time.
Would appreciate if my complaint can be action on time.
Saroj kumar pujari
At: palaspur po: mahanala, pattapur, ganjam, odisha-761013
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