| Address: | Dakshina Kannada, Karnataka, 575018 | | Website: | luminousindia.com |
My service request no is [protected]
i am sad to say i am utterly dissapointed with how you guys have handled this situation. I have placed this complaint on 30th may.
Firstly its been hardly 20 days and the inverter battery is leaking. Secondly since 3 days each and everyday the technician is telling me he is coming to check the problem. And every day he cancels without even having the least decency of calling and telling. Inspite of always telling him to come anytime after 3.30pm to which he agreed he still cancels. Today i call him and he very rudely says that he cannot come at the specified time and when i threatened to call the call centre and complain he arrogantly says to go ahead and complain.
This is complete customer harrasment and i am totally dissapointed in putting my trust in luminous inverters. you guys please take back your product and refund my money or please resolve this problem immidiatly. And please do take action against the service centre. these are not the kind of people you employ . Was this information helpful? | 
Even after 3rd visit complain not resolved. And narrated that not visit again n again.
Top Pannel not properly manage customers call.