Luminous Power Technologies — Battery never replace in Guarantee period

Address:

Faridabad

I purchased a Lumnious 150ah battery 8 month back. But last 2 month to battery backup going down. But week battery goes in 100 percentage discharge. I complaint in customer care. They check the battery output battery showing only 2Amps. They my inverter he charging well condition. They put their standby battery. And again check my inverter charging output and say me your inverter is ok. They say we charge this battery in service center with their equipment. But we never replace the battery. I ask for company fault was coming in newly battery. I humble request to company as per your commitment my battery is under Guarantee . How can company denied. Battery warranty period is 48 month s. But battery goes in bad condition in a period of 8 months. As per legally this is replaceable.So please replace the battery. Otherwise i am going for legal action with Company and Dealer. I am sorry to say a brand company Lumnious chit the people like type.

Regards,
Sandeep