Luminous Power Technologies — Defective product delivery

Faisu12345

from Srinagar, Jammu and Kashmir

Address:

ANANTNAG

Sir,
I have purchased Luminous Cruze 2kva inverter with two 150mah batteries only few days ago having serial numbers HAKB83C1243281 N9K494F1050979 AND K9K494E1550273 through online mode on luminous website. The inverter is showing full charge within few minutes and then shows low battery within few minutes with no load .. I raised complaint regarding the same and an agent visited for checking the same .. He checked for few minutes and told us to take the same to service centre as it has some problem. Why should i take this product to sevice centre only after few days of purchase . i guess they have provided me defected product. Kindly help in replacing my product .
regards
Faisal

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Luminous Power Technologies customer support has been notified about the posted complaint.