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I Have lodged a complaint regarding the Zelio Inverter. Service Engineer came after 2-3 Follow-up and ask us to change the Board asked for[protected]. They have change the Board that does not seems new wrapped in Newspaper, on asking he said it's new part. After the Service we are again facing same issue for next one week. My Exide battery drained out completely and at the time I have to carry battery get charge from outside. Again my Complaint was lodged at 29th July and after complaint no one is coming attend the complaint i have lodged complaint on priority desk of luminous in 30 days one Service guy come and open the Inverter and said he will again come tommarrow. After that lot of fallow up no one came for service. After consultation of Luminous customer care i called service guy multiple time but they are not ready to attend for Service. They are avoiding to pay visit cause to there fraudulent practice. After lot of follow-up I got a call from service guy who said that you again need to change board at pay again.His tone is arrogant and challenging like do whatever you want to do complaint anywhere.
I simply ask him when I paid for board last time again after the first replacement again inverter observed the issue. What kind of board luminous produce that last 20-30 minute.
now I am getting message that complaint is closed, This type of complaint of given earlier means this complaint was a extension of same earlier complaints and technician change for the motherboard but still after the visit complaint remain same Complaint lodged on 29th July was the extension of last unresolved complaint.
Honest feed back to you Either the brand is having highly unskilled manpower or they are more eagar to charge parts amount by simply replacing them.
I request you to pick this scrap in free of cost Even I don't need any buy back amount for this. Was this information helpful? | 
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