Luminous Power Technologies — invertor has gone bad, complaint lodged but engineer not coming.

no action tken till now, service still down:


[protected] Forwarded message[protected]
From: Vibhor Jund <[protected]@gmail.com>
Date: Fri, Jun 5, 2015 at 7:12 AM
Subject: Fwd: Luminous Power Technologies ticket number [protected] - invertor has gone bad, complaint lodged but engineer not coming.
To: [protected]@luminousindia.com


Pathetic attitude of luminous engineer who called this morning (5 days after complaint lodged), when asked why is so much delay in coming, he said we were busy with other complaints, can luminous follow up with service centre manager if he has a shortage of staff and due to him we are forced to sit in no light and huge hot weather in light, i have 2 months old baby, she has fallen ill due to this, I am not having option but to file a written consumer court case for the service centre and luminous company for huge mental harassment and forcing us to sit in hot weather in whole night inspite of fact invertor is in warranty and only 6 months old.


[protected] Forwarded message[protected]
From: Vibhor Jund <[protected]@gmail.com>
Date: Tue, Jun 2, 2015 at 10:57 AM
Subject: Re: Luminous Power Technologies ticket number [protected] - invertor has gone bad, complaint lodged but engineer not coming.
To: [protected]@luminousindia.com


vibhor jund
[protected]

On Tue, Jun 2, 2015 at 10:57 AM, Vibhor Jund <[protected]@gmail.com> wrote:
we have complained luminous and opened ticket number [protected], its being 48 hours, no engineer has come to check invertor, which is only 6 months old and in warranty. main problem with invertor is : it is not able to charge battery, we are forced to sit in dark and hot weather when light goes...

Consumer court has been approached, refer screenshot.

hy its very nice and helpful blog from inverter thanks for sharing