Luminous Power Technologies — Non delivery of the Inverter for which payment has been made

Address:

Gurgaon

Hi,
I was in discussion with your sales team to buy a 10 kva inverter with 15 batteries (Model - cruze+ 10kva inverter and rc18000 150ahtubular). Before making the final payment, i sent a whatsapp message to your sales team member, vijay ([protected]), who had been coordinating with me right from beginning. The screenshot of the conversation with vijay, on 5th july at 7.45am where i mentioned that i am going to transfer rs 249370/- for the above model and which was positively okayed by vijay, is attached below for your reference. Only after the payment was transferred, your office sent me a mail saying that this model is not available and now they are forcing me to take another model which i dont want. Pl. Look into this matter urgently and get the invrter, that i have ordered for, delivered to me asap. Payment has been made by my colleague mr munish agrawal. Screenshot of payment made and quotation are also attached herewith.
I may be reached at [protected].

Viney kakkar