Luminous Power Technologies — poor after sales service

Address:

Bapuji Nagar, bhubaneswar, Khordha, Odisha, 751009

Its been more than 2 working days after complaining regarding the inverter problem. No one from the "luminous" service centre has reported to the house for solving the issue.
Since the inverter is not working we are facing problems because of frequent power cuts.
This is not the first time we are getting poor service from the "luminous" company. Before this incident also i suffered a lot from getting service from their local service centres. The customer care persons registers the complain and gives assurance that within 48 hours their technicians will resolve the issue but nothing happens.

Complaint details:
Company name: luminous power technologies
Complaint number: [protected]