Luminous Power Technologies — Technician visit pending for repair of Inverter

Address:

3B-302 Kul Ecoloch Sociwty Mahalunge Pune

Hi,

I have been a loyal customer of luminous products and i have complained for fault in my luminous invertor model since 24th Aug, 2022.
It has been 7 days now that no technician from luminous has visited.
Every other technician is calljng and asking for the address and confurms to visit but actually no one turns up.
During thos raining season when power cut is quite fequent not having an invertor working is a nightmare.

I would urge the company to resolve my complaint as soon as possible.
Technician says they do not have the PCB and hence thwre is no use of visiting. This is strange and weired.

Details :
Complaint no. - [protected]
Date of complaint - 24.8.2022.
Model of invertor - Zelio 1100