Lush Burry — Order not received and no communication received

Website: Lushburry.com

I made an order on Lush Burry website on 20th November, 2020. I haven't received the order yet and the order delivery time was 12-15 days. I also mailed at their customer support website - [protected]@lushburry.com but I didn't receive any communication from them.
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