Lybrate — I was cheated by LYBRATE and misguided by lybrate.

I got a call form one of a executive of Lybrate and he was promoting his products and he promoted one of his product named one life whey protein and informed me to take the membership of lybrate for 1200 and i may be able to purchase the product in discounted rates. i did post which i was guided by MR jayapaul from lybrate to purchase the product from the app and found that the rate mentioned in the APP is different that the amount debited from my lybrate account. i was actually informed the price of the product as 500 but the amount was debited of RS 2000. i called lybrate customer care to launch a complaint but the customer care executive named shanawaz refused to take complaint against their company. i was literally cheated by Lybrate. post sending many mails to lybrate one find day i got a call and the guy who called me accepted his mistake and started apologizing to me and took a guy named Prashanth Mishra i again explained the whole thing to him and i was committed that what ever was informed to me at the time of purchasing the product will be done and the will even pay me an compensation on this for which I even have a mail sent to me by lybrate. the very next day again they refused to keep their promises given to me and i was again cheated by lybrate. i have almost all the calls recorded by me and when i informed to them that i have call recording i was been asked the cll recordings in which i am no t interested. now i have decided to file a complaint against lybrate for cheating me causing me mental and psychological trauma in the consumer forum and will demand for an compensation. need support from the consumer forum to bring their fraud in the light.. i will share all the recordings if required
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Mar 02, 2021
Updated by robben
LYBRATE HAS ALL THERE SALES EXECITIVES CALL THE CUSTOMERS FROM THERE MOBILE PHONE AND SELL A PRODUCT THEY DONT CALL FROM THE OFFICIAL NUMBER. THE AGENT WHO CALLS GIVES ALL THE WRONG COMMITMENT TO THE CUSTOMER ONCE THE PRODUCT IS AVAILED THEY JUST BLAIM THE CUSTOMER SAYING ITS YOUR MISTAKE. NEED YOUR SUPPORT AND ASSISTANCE
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