M3M — Not able to change ownership

I had bought Flat in M3M Marina in resale. I sent my all registry documents and cleared all pending dues. Afterwards after a month when I had to do some work in my Flat, they told me I still don't have the ownership rights and I have to do mutation with the builder. I called to their mutation office and after my 3-4 days attempt, the Gentleman told me to send me email, I have already sent emails 4 times but unfortunately no reply. I am loosing lots of time and money as I do not live in Gurgaon and I have to trvael from another city. It is nightmare to go through the process of M3M where they do not support once the Flat is sold. It is absurd that you can not use you Flat even after investing a hefty amount.
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does not care about customers

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