The package was initiated from Ajmeri Gate New Delhi on 28.04.2022 and has reached Satna on 02.05.2022 in the evening. The same has not been loaded in the transport on the same night. The next day being eid, it was said that the office was closed. The package would be send on the night on 04.05.2022 and would reach Panna on the evening or night of 05.05.2022. The person would be handing it over to me on 06.05.2022 afternoon mostly while i am leaving on the night of 06.05.2022. The package contains my wedding invitation for which no one would be there to collect and distribute. This has caused me tremendous mental harassment and pain as me as a customer has to call for the service which is meant to be rendered on time. I want a refund of the amount spent for courier and would go for legal action too due to the mental trauma i am facing due to non delivery of cards to my relatives in the said time.
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