Madhur Courier — Courier delivery issue

Sir this is Siddharth Soni my friend courier the document with your courier company but courier didn't come to
courier address instead of this courier is hold with Khargone office and then without informing me the just return the document then i had make call to Khargone office the told they have the document to indore and when i make call to Indore office they responses me that will send your document to sanawad office then i through I'll collect document from sanawad
But on today when i visited sanawad office they told me your document is here
So sir plz try to solve this problem document are to important for me
Siddharth Soni
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