[Resolved]  Magic Holidays — Customer dissatisfaction and Indecorous Services by Consultants

Address:	Ratlam, Madhya Pradesh, 457001
Website:	www.magicholidays.info

Hi, I am a customer of Magic holidays. And this is the first time I am planning my trip to Singapore and Thailand with magic holidays and currently I am consulting with one of the employee of magic holidays named RAHUL DIXIT who said he is operating from BHOPAL. It’s been 3 months and still he is not responding to my request and every time he is delaying by making petty and bogus excuses. Mostly his phone is not reachable or not attending my calls. I complaint against him to his supervisor also but the supervisor just responded by giving him petty warning and again passed my trip planning to him only taking no action against him neither forwarding my case to some other consultant . I am not able to find any responsible supervisory point of contact on any of their sites and also none of their Customer care number are working or reachable. It has been 3 months now and my request is not being addressed. All the installments I have paid . I think went into vain and I am starting to believe that this is a fraud company. Please help me to take a strict action against this organization and suggest me how to reach and lodge complaint against this company in consumer court and particularly against is guys RAHUL DIXIT