[Resolved] Magic Holidays — fraud company,fraud staff | |||
Hi, I am having mebership mh/mum/5193 since jan 2014. Sales person suggested me twice to upgrade from off season to mid season and then mid season to peak season. I did same as the sales person sounded honest. He did say that i can sell this membership any time in future and i will be in profit as the membership cost increases every year. I have paid more than four lakh rupees for this peak season membership. Every year we have to pay amc for this account which is increasing every year. It was like 5500/- then 7000/- then 8500/- something for last 3 years. These people are not able to provide hotels as per our requirements and also the hotel they provide are available at so cheap cost in market. I did not use a single holiday since got membership. Asking for refund without interest but these dumb staff is telling me that there was free look period of 10 days only to cancel the membership. I am asking for proof of this in writing as my documents do not say anything like that. I am going to use social media to blacklist them if they dont refund my full amount. I will suggest not to buy any plan from them. Keep your money in fd and on interest you can enjoy your holidays and principal will always be in account. I have dropped so many mails for proof of 10 days free look period but they are not responding. There sales person is also not replying as he said i can sell membership. Thanks Shailesh [protected] Was this information helpful? | |||
Aug 24, 2017 Complaint marked as Resolved Magic Holidays customer support has been notified about the posted complaint. Verified Support Jul 21, 2017 Magic Holidays Customer Care's response Dear Mr. Kadam, Greetings from Magic Holidays! One of our executive as already acknowledged your concern with regards to the cancellation policy of the membership. We have already informed you about the reservation policy. Every member needs to pay the AMC in order to process the booking and same was signed and agreed by you at the time of sales. Regards, Magic Holidays! | |||
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+91 22 2524 8735 [Navi Mumbai]
+91 44 4015 1500 [Chennai]
+91 22 6617 1900 [Corp Office]
Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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I agree that I have to pay AMC every year but I do not know on what basis this AMC increases every year.
My calculations are very simple. I have paid huge amount to Magic holidays and the bookings offered by Magic holidays are not worth the interest on my principal. What is a point to continue with your holiday plans.
I want my refund asap. I am ok if I do not get interest on my fund. Its been 2.5 years I became member. I tried booking 2 times and was unable to get it.Now I am not at all interested in your packages.
Thanks
Shailesh