| Address: | Mumbai City, Maharashtra, 21100 |
| Website: | Mumbai |
In the month of sep2013, mr. Atiq – branch head – lucknow, approached me for the membership plan of magic holidays, since i am never interested any time share concept i did not show any interest in that, but he kept perusing me & came to my office many times alongwith one more executive mr. Faiz, they kept bugging & i kept denying because i was rather looking for a one time good deal for some good hotel, then mr. Atiq offered me a 7d/8n one time package in rs.15750 along with one induction cooker & food coupon worth rs.3k, i found this offer value for money & finally got convinced, i paid rs. 15750 through credit card.
After around a months’ time i received the welcome kit, but when i read the entire document i realized & shocked that it was actually a normal membership plan wherein i need to pay further emi’s to continue the membership & i can avail my first holiday of 3n/4d only after realization of atleast 3 emi’s, since this was not as per my understanding, i immediately contacted mr. Atiq & raised my concerns, mr. Atiq asked me not to worry & ignore what is written in the welcome kit & assured me that there is no problem at all, & he further assured me that he will take care of everything & he has already taken the approval from management for my one time 7d/8n holiday, when i still showed my doubt on what he is saying, he said that he can issue me few 2n/3d voucher’s just to reassure me that i can avail my holiday & there won’t be any problem, then he issued me two voucher’s on 3rd oct13, the voucher numbers are xm-2n3d-1735 & xn-2n3d-30541
In the meanwhile i had to change my location & i shifted to haryana, i joined a new company & hence could not plan any holiday in 2014, but when now in 2015 summer i am planning to have a holiday & tried to contact mr. Atiq in lucknow to renew those voucher’s i got to know that mr. Atiq has already left the job, then i contacted the branch & updated everything to the new branch manager who denied giving any resolution.
Now i am being given to understand that your this is a membership plan & i have to pay emi’s to continue it, this is a clear case of fraud & cheating & i am not going to leave it like that, if my grievance is not resolved up to my satisfaction, i will be bound to approach consumer forum
I request to please immediately intervene & arrange to refund the entire amount of rs.15750 at the earliest.
Membership number : mh/lko/0223
Dated :[protected]
Regards:
Khursheed ahmad
[protected]
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