Magic Holidays — misinformation during offering the membership and now no response on complaining

Address:

Meerut, Uttar Pradesh

Sir/Madam, I am a doctor by profession and am currently residing in meerut. Few days back i had filled a promotional coupen of your company in a shopping mall...later i got a call from your company stating that i have been selected as a lucky customer and asked me to attend a seminar at hotel Naveen, Meerut for which i will be provided a 2n3d holiday coupen from your company. I attended the seminar on 2nd march where i was told about the membership plan by your representatives Mr. Pandey and Mr. Suraj. Th information they told me looked quite attractive but they asked me to take the decision then and there only as a part of company policy. Considering them to be an authentic representative i believed in the information they provided and opted for BLUE STUDIO plan for rupees 160000 + Rs. 5725 amc/yr with extra offer of 2n3d and 3n4d plus Rs. 5000. They offered me another Rs. 4000 discount stating me as a relative of your employee during verification making the deal in Rs. 156000 but i doubted their intentions, then they asked me to make the payment through cheque and sign all the documents in back date of 28th feb., which created more doubt in my mind. When i returned home i enquired about your company and other details on your website and was disappointed to see that the following details given to me by your representatives were wrong : 1. They provided me the information voucher only after i had signed all the documents and had made the payment. 2. They told me that the studio apartment that will be provided during our holidays comprises of a drawing room, a bed room, a kitchen and a balcony while your website and printed information voucher suggests that it much smaller than told above. 3. They did not told me about the options of single bedroom and double bed room and only offered me Studio apartment. 4. they told me that if i would book a holiday in red season i would be eligible for only two nights less i.e. 5 nights instead of 7 nights, similarly if i would book a holiday in white season i would be eligible for only one night less i.e. 6 night instead of 7 nights. But the holiday conversion scheme on your website shows much less nights in red and white season. They had assured me that company gives me my full refund back if any facility assured is not provided. Sir/Madam, i must confess that if i would have been given correct informations i may not have chosen the plan. After becoming a member of your reputed company, instead of feeling good i am feeling sad, depressed and disappointed that i have taken membership of a company whose representatives lied to me from very beginning and my money has gone in loss. I kindly request you to clarify and refund my money as i have not yet taken any of your services and my membership card is still not prepared nor i want to join the membership now.