[Resolved] Magic Holidays (Panoramic Group) — They refused to book my tour package & not refunding the money | |||
My boy study in a reputed school in Lucknow in the campus a fraud company named panoramic group magic holidays came and organized a competition and collected the information about parents, name, salary, profession, car model, phone no., address etc. from the children after few months a phone call came to me and I was told that your ward has been selected in the competition and company wants to give a gift as prize so come and collect the prize I ignored the phone call due to lack of the time. but they continuously called me so I went to the place told by them with my family here they sown me there promotional schemes and attractive but fake membership plans they convinced my family in many ways so I deposited Rs.16, 900.00/- for one year tour package .They said that we can avail their package in one year. If we could not we can extend the plan. In april 2016 I asked them to book my tour but they didn't booked. They told me my membership has been cancelled & you cannot avail the plan & talked with me badly. So, please don't book any package of the magic holidays Was this information helpful? | |||
Aug 22, 2016 Complaint marked as Resolved Magic Holidays customer support has been notified about the posted complaint. Verified Support Jul 22, 2016 Magic Holidays Customer Care's response Dear Madam,
As per our records, Our member relations executive has been in constant contact with you.
A suitable solution has been offered aswell. we have been awaiting your reply on the same.
Requesting your kind cooperation to our Team.
Regards,
Member Relations Department- Magic Holidays
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+91 22 2524 8735 [Navi Mumbai]
+91 44 4015 1500 [Chennai]
+91 22 6617 1900 [Corp Office]
Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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As per our records, Our member relations executive has been in constant contact with you.
A suitable solution has been offered aswell. we have been awaiting your reply on the same.
Requesting your kind cooperation to our Team.
Regards,
Member Relations Department- Magic Holidays