Magic Holidays — reservation

Rahul Kunal Singh

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411047

My plan is m5/pun/0026
I wanted reservation for goa. For which i have mailed them on 24th dec for reservation on march 20, 21 and 22 for 2 rooms. Now they are saying we can give you only one room. My plan with them is expiring on 31st march. Even the you have said while joining if don't take reservation within 5 years we will increase the tenure. Neither they are increasing the tenure nor they are giving reservation.
Even in november i asked for reservation in their property in maharashtra for christmas week for 3 days that time they it is all booked. They i was told i will get days of reservation. Till date i have used only 10 days of reservation. They said your 9 days of reservation is lost as u didnt take it in first 2 years. Sales people it seems say any thing to get the customer but when it comes to delivery company backs off. Where should customer like us go to teach these cheat company who take money and behave like a king and we as a slave.

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Magic Holidays customer support has been notified about the posted complaint.

Jan 22, 2019

Updated by Rahul Kunal Singh even after a week no update from them.

Jan 29, 2019

Updated by Rahul Kunal Singh Even after 2 weeks no one has contacted me for resolution.

Feb 14, 2019

Updated by Rahul Kunal Singh i have not received a call after a month and they say they are the best. god help us from these cheat company.

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Comments

mh/bpl/0469

I am platinum member ie red studio, my card number is MH/BPL/0469 in the name of Rashida petlawadwala your company is fraud as from last 3 years we are giving you destinations where we want to go and that too according to your guidelines but whenever we ask for hotels they deney for that location, so we want to quit and want back my money.