MagicBricks — Shyam packers & movers

On 27th of May’23 I booked Magic bricks for Packers & movers. They opened a whatsapp group with the vendor in it. They asked for all the things details and everything. They have posted everything clearly in the group which includes all the things that we have but still Shyam packers & movers brought a small tata ace like vehicle. They had to come by 6am in the morning but came around 9am and was shifting for the whole day till 12:30 in the night. The vendor person’s name is Rakesh, he sent just 3 men for the shifting. It was really hard to carry things, we was helping them. If we are doing the work why should we hire someone. Also in the process they damaged our ACs, bed made of teak wood, steel Almirah, a cloth drying stand, etc. I need full refund for those damages. Also Rakesh didn’t send anyone to install our ACs, inverter & water purifier. I tried contacting him but he didn’t answer my calls. I even told my movement manager but still no response. I had to pay 4500 rupees for each AC to fill in the gas and to weld & install them.