MagicBricks — Worst service ever experienced

If zero or minus rating is possible I would have given that. Never book packers & movers service from them. I made a mistake by booking. No movement manager contacted me. My movement time was morning 9 am. I was not sure whether the movement will happen till 12 noon untill the vendor contacted me. After that problem started I was assured about carpenter service and accordingly quotation was increased by 1000. After reaching my place vendor said they are not informed about the carpentry service. 2000 will be charged extra. I tried to contact frontdesk number which is given in booking window. They said concerned team will contact me. Concerned team did not contact me since the booking. At time of service and payment I was not sure whom to contact. Great thing was the concern team stopped picking up vendor's call also. Now two o[censored]s left to fight the customer (me) and the vendor. Dear MB team atleast let me know whom to contact in such situation? Who was the great movement manager?