Magicpin — product related issues

Hello,

For many days i am following up regarding this issue.

As the voucher bought from you is added to my flipkart account, but sometime later, the flipkart account has been blocked.

After many days of follow-up from flipkart, they said that i have to contact the original buyer which is you.

They said the following

Please contact the original buyer of this gift card so they can help you out with the refund after deactivating the gift card or reset the pin so that you can use the same in a different account.

Two days ago i have seen that many people bought a voucher from you ssflipkart500 using this code since this was an error you have blocked the voucher so that it cant be used.

What i am asking is either reset the pin and give me a new pin so that i can use it else refund by blocking the gift card.

Please resolve it as soon as possible, it stretching so long and giving a bad impact on both flipkart and magic pin, for not sorting this small issue.