Magicpin — Unknown discounts and charegd commission

Address:

Freshlymart,wedding mall,sharda niketan pitampura,opp. To crescent public school new delhi - 110034

Hi m seijal, i have a supermart in pitampura named freshlymart, its listed on majicpin.we have account manager too mr amrendra.in jan 2021 without asking majicpin has put 25% discount on our store with asking no confirmation in written, call, mail or verbal, which put me into losses because all the items sold were ghee, oils which generally have only 2-5% margins.i got to know about this fraud just a week ago when i was reconcilling my account statements, i found a difference between my majicpin sale amount and app balance..so withoit asking or telling they deduct the discount commissiom from our majicpin balance.when i spoke about this to our majicpin account manager mr amrendra, guees what he told ?
He says that sir its ur fault, you must have pressed any boost discount button. And why would we confirm these discounts or comission contracts doesn't need to be asked or confirmed again and again.
Like seriously? Are the correct on this?now you the only hope for me who can find me justice.plz help sir i have a small business, loss amount is approx 50k i cant bear that.