Comments
Received new apk and working fine on my fire device.
Please provide fire updated apk on your web portal too.
User is not able to delete the device once magzter installed under one account.
If I installed on 5 devices, even though I am not reading a magazine on other devices, it is not allowing user to read or download a magazine.
I would like to request the control to user -- on which device user can read or disconnect for his account.
Let us consider a scenario:
If I installed on one of the device, later lost the device or the device has broken the screen. Now, I am not able to uninstall on that device but, magzter maintains the device is one of the configured device for that particular account. This is a big flaw.
No issue to limit number of devices for one account. My concern is, user should have the option -- which device he wants to read.
If tomorrow, user wants to read on latest devices, he can not add new device and can not remove old configured device.
Regards,
Krishna.
Please provide fire updated apk on your web portal too.
User is not able to delete the device once magzter installed under one account.
If I installed on 5 devices, even though I am not reading a magazine on other devices, it is not allowing user to read or download a magazine.
I would like to request the control to user -- on which device user can read or disconnect for his account.
Let us consider a scenario:
If I installed on one of the device, later lost the device or the device has broken the screen. Now, I am not able to uninstall on that device but, magzter maintains the device is one of the configured device for that particular account. This is a big flaw.
No issue to limit number of devices for one account. My concern is, user should have the option -- which device he wants to read.
If tomorrow, user wants to read on latest devices, he can not add new device and can not remove old configured device.
Regards,
Krishna.
Magzter_Digital_Newsstand's reply, Feb 12, 2019
Dear Krishna,
Thank you for taking the time to write to us.
We are glad to know that you are now able to access the magazines on your Kindle Fire HD device.
As a valued customer, what you think is important to us. Your feedback help us understand what we do well, and what we need to focus on improving.
I am forwarding your suggestion to our development team and we will work on them as soon as possible.
If you have any further concerns, please feel free to contact us.
Regards,
Team Magzter
Thank you for taking the time to write to us.
We are glad to know that you are now able to access the magazines on your Kindle Fire HD device.
As a valued customer, what you think is important to us. Your feedback help us understand what we do well, and what we need to focus on improving.
I am forwarding your suggestion to our development team and we will work on them as soon as possible.
If you have any further concerns, please feel free to contact us.
Regards,
Team Magzter
Contact Information
Bengaluru
Karnataka
India
Karnataka
India
helpnfaq.magzter.com/customer/en/portal/articles/1956875-where-can-i-download-the-free-magzter-app-f
File a Complaint
Thank you for bringing your concern to our notice.
We understand that you are unable to access the Magzter Gold subscription on your Kindle Fire device.
We always strive to give our users a flawless digital reading experience and we feel disappointed to have let you down.
Please write to us at [protected]@magzter.com with screenshots of the Magzter app when you face this scenario, and we’ll assist you further.
Regards,
Team Magzter
Please provide fire updated apk on your web portal too.
User is not able to delete the device once magzter installed using one account.
If I installed magzter on 5 devices, even though I am not reading a magazine on other devices, it is not allowing user to read or download a magazine.
I would like to request, please give the control to user -- on which device user can read or disconnect for his account.
Let us consider a scenario:
If I installed on one of the device, later lost the device or the device has broken the screen. Now, I am not able to uninstall on that device but, magzter maintains the device is one of the configured device for that particular account. This is a big flaw.
No issue to limit number of devices for one account. My concern is, user should have the option -- which device he wants to read.
If tomorrow, user wants to read on latest devices, he can not add new device and can not remove old configured device.
Regards,
Krishna.