This is with respect to the unauthorized charge to my Credit Card account on October 21, 2020 to the extent o[censored]SD 5.44 (INR 399), with Receipt Reference No. # MGS[protected].
I neither requested nor authorized the above charge to my card account. Magzter has unilaterally gone ahead and debited me, without any prior information or notification to me, which makes the said transaction unauthorized and illegal.
I had purchased ONLY a one-month subscription, purely on a trial-basis, on September 22, 2020 (Receipt Ref No. # MGS[protected]. Magzter has illegally stored my Card account details and charged me once again, without my consent. I did not, and do not, want to continue any subscription to Magzter beyond the initial 1-month period.
I want Magzter to immediately reverse the above mentioned charge of INR 399 / USD 5.44 and confirm to me about the reversal.
I would also like to highlight that such unilateral manner of debiting without consent and not being transparent, is an absolutely unethical and illegal business practice.
Only after visiting this Forum I was appalled to see that this issue has been rampant, and Magzter does not appear to have taken a single step to resolve this recurrent issue.
I've sent an email at [protected]@magzter.com and I got an auto-response with the below complaint reference: Case #: 00471995
Magzter should immediately refund the charges without further delay.
Magzter should also cease and desist from adopting such unethical, illegal business practices and preying upon unsuspecting Indians.
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