Mahanagar Gas — Pipeline connection not yet done

Address:	Mumbai City, Maharashtra, 400071
Website:	www.mahanagargas.com

Gas pipeline connection was booked on 23 Feb 2016 (reference order no. for the is WG/0/27565/2016.) and the generated BP no. is [protected].

We have contacted the customer service several times since Feb and have not received any response yet. The customer care was contacted on the below dates: 14/05/2016, 24/05/2016, 27/06/2016, 01/07/2016, 05/07/2016, 22/07/2016, 08/08/2016, 16/08/2016, 06/10/2016

At the time of booking the connection, the Mahanagar Gas Ltd. promised to provide connection with 90 days. After following up multiple times, the team mentioned that it will be done in December but we have not heard from them till now and the pipeline connection is not yet done.

We have also sent two letters to Mahanagar Gas Ltd., Bandra, but have not received any response.