Maharashtra Natural Gas [Mngl] — non deduction of leakage charges due to faulty installation bp no 50069368

col vkwankhede

from Mumbai, Maharashtra

Address:

Pune, Pune, Maharashtra, 411014

Dear sir
Immediately after installation in nov 2018, there was gas leakage due to faulty installation, which was detected after around 15 days since meter is outside the flat. The matter was reported and rectified by your rep, but the leage has not been deducted from the bill and it is shown as arrears in next bill along with rs100 late payment fees.
I had personally visited your office in shivaji nagar and written no of e mails, but it has still not been rectified. I was told to edit the amount and pay subsequent bill which i did. I have also got sms saying your complaint is resolved, without actually resolving it.
May i request you to take immediate action and deduct cost of the leaked gas as per report submitted by your rep, copy attached.

+3 photos

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Comments

neepra

from Noida, Uttar Pradesh

This connection has been active for many months but I did not get any bill. After follow up I have been sent a due amount by SMS. But still, when I go online and enter the BP number it says no record found.
My email address is [protected]@gmail.com