Maharashtra Natural Gas [Mngl] — re: fourth request. fwd: urgent. urgent. urgent. pls send e-bill for bp # 50184410.

Seemavkamath

from Nagpur, Maharashtra

Address:

Pune

Dear sir,

I have sent 3 emails + lodged complaint with customer service (Toll-free nbr person), followed up with local mngl engineers (Mr abhijeet, mr kishore). I was informed by mr abhijeet that he had forwarded my issue to crm some time ago with details & photos of meter reading, etc but no action is being taken. I am a senior citizen and requesting you to kindly activate the bp account number and update billing urgently as i cannot make payment online without this. I am very frustrated as i have been trying to get mngl to do this for a month now but no one at mngl seems to care.

Regards,
Seema kamath
[protected]

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Sep 23, 2020

Updated by Seemavkamath Dear Sir,

What is the point in submitting complaint, if you do not even bother to respond. MNGL has the worst customer service that I have come across. No one picks up the phone that is listed and no response to emails. How can issue get resolved?