Maharshi Dayanand University Rohtak — fee refund

Sir i tanisha jindal pursuing mba from world college of technology and managent want my 2nd sem fee to be refunded due to some health issues. I have applied for the same on 26th december, 2018 and have given a written application for the same on 8th jan 2019. The director of that college is saying that fee is non refundable but according to university norns only applixation fee is non refundable. So kindly give an eye to my request and solve the issue as soon as possible.