Maheshwaram Travels — Amount of sitting charge is not refund

Address:

Gorakhpur, Uttar Pradesh, 273012

Hi Team,
My Name is Sanjay Kumar Mall and I had booked my ticket(Sleeper) by PAYTM in Maheshwaram Travels bus services from gorakhpur to Delhi on 19-march-2017.
tkt had successfully booked for 19-mar-2017 but when I had reached at my source service they said that bus canceled due to some reasons and they had convince to go by Jagadamba Travel and i had ready to go by Jagadamba.

again he said that sleeper is not available so you would be adjust in sitting and he said that your extra amount will be refund within 2 days then i had agree on that time.

I have communicate to them many time for refund my balance but they are ready to refund my balance.

So I am requesting to you please take a action against him so that they will not do this type to any customers.

Name: Sanjay Mall
PNR Number:20305
PAYTM
Date of Journey: 19-mar-2017

Regards!
Sanjay Mall
[protected]