[Resolved] Mahindra First Choice [MFCWL] — poor service/car malfunctioning after service
V
Vivek .Malik
from Gurgaon, Haryana
Address:
Gautam Buddh Nagar, Uttar Pradesh, 201308
I got my wagon r serviced at mfc a-110, taj highway noida extn on 20th mar. It took them whole day (8hrs). They recommended to change shocker kit n right wheel drive shaft to solve axel noise issue. Though suspension had no issues i still got them changed as they insisted. They made me wait for parts for at least 4hrs where as in morning they had confirmed that all parts were available in stock. There after they brought an old drive shaft n a local shocker kit. After a long day they handed over the car some how.in test drive i noticed now my suspensions are creating noise n asked the medhnic. He said more will be changed where as before service there was no noise from suspension area. I was left wondering after paying 10k whether it was worth it to go to a mahindra first choice service depot if the standards are at par with street mechanics. Such service center are tarnishing mahindra's brand name. Please do me a favour get my car serviced properly or get my money refunded. Thanks!
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Apr 24, 2019
Complaint marked as Resolved
Mahindra First Choice [MFCWL] customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2019
Mahindra First Choice [MFCWL] Customer Care's response Dear Mr. Vivek Malik,
We have received your concern and we apologize for the inconvenience caused to you.
We request you to please share your contact details on below mentioned Email ID so that we can address your query.
[protected]@mahindrafcs.com
If you have any questions or comments regarding this matter, please feel free to contact us:
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