Ref: Duro Dz scooter, Chassis No.: MCDMD1B1VD1C7273, Engine No.: MDEDB1185529, Reg.No.:KA-02-HV-0606.
I have purchased Mahindra Duro Dz at Skanda Motors, Rajajinagar, Bengaluru on 10/05/2013. From the date of purchase I have facing lot of problems with the scooter. Already 4 services have been done but no use.
It is giving maximum of 20-25 km. The scooter does not give company tested or nearer to that mileage (promised mileage: about 45-59 km/ltr.). In service centre they are telling after 1000 km the scooter will give good mileage. The scooter has crossed that limit but no use.
Apart from mileage I am facing; the idling problem, some times the scooter vibrates, break problem, fuel meter problem, suspension problem etc.
I have very much disappointed after purchasing this scooter. Now it is giving half of your tested mileage limit. (If you could specify the correct company test mileage, I would have purchase another brand scooter, about 59 km/ ltr. attracted me to purchase Mahindra Duro DZ)
Please help me to refund the amount or replace that scooter with another one from the company. Was this information helpful? |
No support from dealer/Customer care
I purchased Mahindra Gusto from Ravindra Automobiles through Mr Ajju Khan. and I handed over all documents for registration but till now (after 6 months) the vehicle is not registered. After so many follow ups from Dealer and customer care no action is taken.they are very slow.