[Resolved]  Mahindra2wheelers — I am getting 61.0kmpl mileage from my mahindra centuro motorcycle where as company challenging 85.04 kmpl

Address:

Panipat, Haryana

Respected Indian Consumer Complaints Forum Team,

Good Morning to you,

My self is Monika Vashiesth w/o Mr. Vijay Vashiesth r/o bharat nagar, babail road, panipat. I was bought a Mahindra Centuro motor cycle from SOLVEX AGROTECH, Opp Tpt Nagar, near Khadi Aashram, G.T. Road, Panipat(DEALER CODE : D5751) having Frame No. MCDKG1B14D1H19097, ENGINE NO. UPE-DH022999. My motor cycle having rust on engine and foot rest etc., and the main problem I am facing about their running average per litter is just 61.00 KM on Highway(G.T. ROAD) and in Local 50.00 kmpl. My interest was to buy this motor cycle only on Mahindra challenging that the mileage of this product is 85.4 kmpl. The running mileage per litter is just 61.00 kmpl was recorded and checked on Yesterday i.e. 24.04.2014 on Highway road test drive at the speed of 48-49 kmph at SOLVEX AGROTECH, Panipat by their team in the presence of my husband Mr. Vijay Vashiesth even my complaint was registered in their job card from 2nd and 3rd service but they people always assured me that mileage 85.4 kmpl will come over after next service but all is vain. The problem is still continued. After that when my husband asked to their (solvex agrotech) team about to given him job card receipt and above 61.00 kmpl recorded receipt they peoples totally refused to give the receipt of job card and even abused to my husband by Mr. Anand & accountant of this unit. They people abused to my husband and not ready to give the motor cycle which is now lying at their service room with both keys, service book with original R.C. of motor cycle. After that my husband was complained to Mr. Govind Sharma deputed engineer by Mahindra on his mobile number he conveyed to solvex team that they should handover the job card receipt of recorded kmpl during test drive but they people totally refused.

In the last my motor cycle is now lying solvex agrotech yard with all above both keys, original service book with original R.C. and it is humbly request to you that I am not ready to continue with this motor cycle unless 61.00 kmpl so otherwise solve my problem or refund by full value of motorcycle with R.C. charges and insurance charges and which I got loss on mileage and mentally harassment?

Mahindra team are not ready to hear me about my complaint !

Thanks & Best regards,

Monika Vashiesth
w/o Vijay Vashiesth
bharat nagar,
babail road,
panipat-132103
mob : [protected]