Maiditeasy — Seems like a fraudulent company and scammers refusing to refund

Website:

maiditeasy.in

5th Nov 2023.

This agency appears to be a HUGE SCAM! They are good sales people and convinced me of their maid providing services. But after they received the
payment- registration fee 1500 and 'one time' agency fee of 18880- their tune changed and they also did not provide an invoice or receipt. They were to share 3 profiles and shared only 2, when I insisted for more they said no one else is qualified enough. After speaking to the 2 maids on the phone, the chosen maid who was supposed to join suddenly had a 'family emergency'. They said they will share an alternate, and did so shortly after- which seemed sketchy (why didn't they share more options the previous day when asked). When I asked for them to share the maid's identity proof and agreement between maid-agency they refuse as they claim their vetting of the maids is good enough. They also refused to share details of other clients who can verify them. They shared an agreement for me to sign which was over 10 pages long as if done on purpose for me to avoid reading it. The last page of the contract which I did read, did not reflect the services we had agreed upon. I should have asked for their company registration details and insisted on the maid's identity proof and papers before paying up- it was my foolishness. I would like a full refund, which they refuse claiming they are not denying services. But I no longer want their services as they seem super sketchy and I do no want a stranger whom I cannot vet to work in my house.