[Resolved]  Make My Trip — Domestic holiday to north east

Address:	Bangalore, Karnataka, 560025
Website:	www.makemytrip.com

Hi,

I and my wife had booked a travel to Gangtok, Darjeeling and Lachung premium honeymoon package with MMT from 29th May to 4th June..

Lachung trip was suggested by holiday expert and we found it worth visiting and included it in our package against Peiling and Kalingpong.
When it was risky or not possible then why is it included in itinery or suggested to customers and attracted with less information
We were not informed about cancellation of Lachung till the time we reached gangtok, and the alternative for Lachung was trip to Ravangla(Buddha park and Namchi) and the accommodation wasn't satisfying as per Premium amount charged, 1 day trip was extended to 2 days which wasn't worth the money... we need a solution for this... and we had booked a honeymoon package, which had to include(1 candle light dinner, 1 cake and 1 wine bottle), for which we waited for last day but wasn't provided.. and the tour managers in Gangtok weren't responsible enough to call us and inform about next days event.
As per confirmation voucher provided, we were supposed to get Summit Norling Resort but after reaching resort we were sent to Orange Village Resort( Where we had to waste around 3 hours in travelling).

Let us know what solution MMT can provide us as overall experience wasn't as expected because of poor management.