Make My Trip — Fraud (on online hotel booking)

I had made a booking online on makemytrip.com for one night stay at Venetian hotel. I had booked for a plan that included breakfast. However when i arrived at the hotel, was told that breakfast is not included, hotel even showed me the mail from 3rd party vendor (working with makemytrip) that the booking does not include breakfast. This is a clear case of gross negligence and fraud from makemytrip.
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Dear Anujthakur1984

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 20 days old.

If just in case your issue still stands unresolved then please let us know for further action.

Please feel free to call us on our toll free number at[protected] or +[protected]from networks in and outside India).

Assuring you best of our services.

Team-MakeMyTrip Care
My issue with makemytrip is still not resolved. Clearly makemytrip has no problem commiting fraud while extracting money out of others.

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